July 29, 2019October 30, 2020Business Culture, remote work 3 ways to turn your call center into an experience center What do we call a “call center” today? Is it really a call center anymore or is it a vital part of […]
July 29, 2019October 30, 2020Artificial Intelligence, Business Culture, Espanol, remote work Cómo convertir su call center en un centro de experiencias A Qué llamamos un “centro de llamadas” hoy? ¿Es realmente un centro de llamadas o es una parte vital del viaje del […]
May 2, 2019Business Culture, News Why Project Management Tools are Dead By LAURA BINDER What comes to mind when you hear the term “project management tool”? You probably think of tasks, productivity, dashboards, […]