Work OS Origo Solutions

Que es el Work OS?

Posted Posted in Business Culture, Espanol

Un sistema operativo de trabajo (Work OS) es una plataforma de software basada en la nube donde los equipos crean aplicaciones de flujo de trabajo personalizadas. Permite a los equipos planificar, ejecutar y realizar un seguimiento de procesos, proyectos y el trabajo diario desde cualquier lugar y en cualquier momento. Work OS se convierte en […]

Work OS Origo Solutions

What is a Work OS?

Posted Posted in Business Culture, remote work

A work operating system (Work OS) is a cloud-based software platform where teams build custom workflow apps. It allows teams to plan, run, and track processes, projects, and everyday work from any location at any time.  A Work OS becomes a digital workspace within an organization: its building blocks can be assembled into apps that […]

Free and Open Source LMS and E-learning Platforms

Posted Posted in Business Culture, News

Remote work and e-learning platforms are becoming a tendency now because of global markets. Furthermore, the need of platforms to support online collaboration are booming because of the COVID 19 (Corona Virus) pandemic. Furthermore, a LMS delivers and manages all types of content, including video, courses, and documents. So, rubrics, teacher and instructor facilitated learning, […]

Artificial Intelligence Origo Solutions

Cómo la Inteligencia Artificial ayuda a IT y RRHH

Posted Posted in Artificial Intelligence, Business Culture, Espanol

Según un estudio reciente de McKinsey, hay tres grandes áreas de insatisfacción de los empleados con los servicios internos: la disponibilidad y claridad de la información; el tiempo necesario para completar las tareas que las funciones de soporte requieren; y el esfuerzo que supone el proceso de dichas funciones de soporte. La inteligencia artificial aplicada puede […]

Artificial Intelligence Origo Solutions

How Artificial Intelligence helps IT teams

Posted Posted in Artificial Intelligence, Business Culture

According to a recent study by McKinsey, there are three major areas of dissatisfaction that employees experience with internal services: the availability and clarity of information; the overall time needed to complete tasks required by support functions; and the effort required to go through processes involving support functions. Out of any internal department, IT teams receive […]

Why Customer service standards are important

Posted Posted in Business Culture

Why are customer service standards so important? In an age of rising customer expectations—a time when the customer relationship is paramount—companies must set parameters of what quality service looks like or else suffer the consequences in the marketplace. While it’s important to define these standards so your customer service team understands what kind of customer […]

Cómo convertir su call center en un centro de experiencias

Posted Posted in Artificial Intelligence, Business Culture, Espanol, remote work

A Qué llamamos un “centro de llamadas” hoy? ¿Es realmente un centro de llamadas o es una parte vital del viaje del cliente y sus experiencias? Hoy, más que nunca, tenemos más formas de comunicarnos con familiares, amigos y compañías con las que hacemos negocios. Atrás quedaron los días de levantar el teléfono, esperar en […]

Help your multilingual knowledge base thrive with AI

Posted Posted in Business Culture

Data shows that, for global businesses, providing support in multiple languages (multilingual) is well worth the effort. Nearly three quarters of people search online in their native language, which means that if you’re only communicating in English, for example, you’re probably losing customers and adding layers of inefficiencies for your agents. Easier said than done, perhaps. […]