AI can predict the outcome of a customer satisfaction score with 99% accuracy

Artificial intelligence is no longer science fiction. In fact, we’re already starting to see real-world benefits in AI-augmented customer support.

Check out this new 2019 infographic to learn how AI has helped savvy companies with automation, content recommendation, and satisfaction prediction.

You’ll also see how AI is being used to improve both the customer and agent experience!

If you’d like to learn more about Zendesk, watch an on-demand demo here.